Payment & Delivery

About payment methods
Credit cards
RYOTA AOKI Online Store accepts VISA, Master Card, JCB, American Express, Diners Club.
*You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

PayPal
RYOTA AOKI Online Store accepts Paypal.
Those who do not have a PayPal account can also pay by credit card.

Cash on Delivery (C.O.D.)
C.O.D. handling fee of 324 JPY is applied to each shipment.
*Free shipping costs and free C.O.D. handling fee with 16200 JPY minimum purchase.
*Available for orders shipping to addresses within Japan only.

 

About delivery methods
Destinations within Japan
Shipment of Products
We ship the products that you order via Yamato Transport around 3-5 days of you placing your order. We expect your product to reach you around 1-2 days after we ship.
*Deliveries may be delayed due to weather such as typhoon, traffic conditions or by area.
*In case of any delay due to lack of stock or any other reason, we will inform you of the new delivery date by e-mail.
*The office is open from Mondays to Fridays except national holidays. (Closed on Saturdays, Sundays, New Year holidays and Bon holidays.)
*Please contact Yamato Transport (delivery company) for details about delivery date and time.

Delivery Company
Yamato Transport Co., Ltd.
Tel: 0120-17-9625
Business Hours: 9am-6pm

Shipping Cost
600 JPY
*Free shipping costs and free C.O.D. handling fee with 16200 JPY minimum purchase.

International Destinations
Shipment of Products
We ship the products that you order via EMS within 3-5 days of you placing your order. We expect your product to reach you around 5 days after we ship.
*The expected arrival period can vary based on EMS shipping conditions and the destination country. Delivery slowdowns may also occur in certain regions due to disaster, terrorism, or other causes.
*In case of any delay due to lack of stock or any other reason, we will inform you of the new delivery date by e-mail.
*The office is open from Mondays to Fridays except national holidays. (Closed on Saturdays, Sundays, National holidays, New Year holidays and Bon holidays.)
*Delivery cannot be arranged for a specific time.

Delivery Company
EMS (International Express Mail Service)

Shipping Cost&Countries and Regions we ship to
North&Central America: 3,200 JPY
Costa Rica, U.S.A.

South America: 5,400 JPY
Chile, Colombia, Ecuador, Peru

Europe: 3,700 JPY
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom

Asia: 2,400 JPY
Bangladesh, Bhutan, Cambodia, China, Guam, Hong Kong, India, Indonesia, South Korea, Macau, Malaysia, Maldives, Nepal, Pakistan, Saipan, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

Oceania: 3,200 JPY
Australia, Fiji, New Caledonia, New Zealand, Papua New Guinea, Solomon Islands

Middle East: 3,200 JPY
Cyprus, Turkey, United Arab Emirates

Africa: 5,400JPY
Egypt, Ethiopia, Ghana, Ivory Coast, Kenya, Morocco, South Africa, Tunisia

*Any customs for the items are the responsibility of the customer.
* The above-mentioned shipping cost is a standard to the last.
* Determine a shipping cost by weight (the maximum weight of less than 30 kg). The size of a box is not related.